Care that is affordable for you
The Novant Health Michael Jordan Family Medical Clinic is open to everyone, regardless of ability to pay. Our clinic also accepts most major insurance plans, including Medicare and Medicaid, should you wish to use insurance. If you are uninsured or your insurance policy makes your healthcare unaffordable, we would like to work with you to make sure you can still receive the care you need. If you have questions about our billing practices or whether we accept your insurance plan, please call our office.
Financial assistance program
We are pleased to be able to provide financial assistance to ensure cost does not prevent you from receiving the care you need. Ask our care team for details on how you can apply for assistance with your medical costs. When applying, please include the following additional information:
- Proof of income
- If employed: copies of your last two check stubs reflecting your take-home pay
- If unemployed: proof of social security, disability, AFDC, unemployment, workers compensation or any other alternative incomes
- Your last two complete bank statements (include all pages)
- Your most current income tax return (include all pages)
Accepted insurance
The list below contains most, but not all, of the managed care organizations administering health plans accepted by Novant Health clinics. Please contact your health plan's administrator if you have questions about where you can receive care.
Note: Not ALL Novant Health Medical Group clinics or providers participate in all plans, even if listed below. Please verify provider participation in your health care benefit plan when you contact the clinic for an appointment.
Managed care plans
Carrier |
Type of plan |
Aetna |
HMO, POS, PPO |
Aetna Behavioral Health |
Behavioral Health |
Anthem BCBS |
HMO, POS, PPO |
BCBS for NC Teachers and State Employees |
|
BCBS for SC Teachers and State Employees |
|
Beech Street |
PPO |
Blue Choice of South Carolina |
HMO |
Blue Cross Blue Shield of North Carolina |
HMO, POS, PPO |
Blue Cross Blue Shield of South Carolina |
POS, PPO |
CareFirst BCBS |
HMO, POS, PPO |
Carolina Behavioral Health Alliance |
Behavioral Health |
Cigna Behavioral Health |
Behavioral Health |
CIGNA Healthcare |
HMO, POS, PPO |
Duke University Self Insured/Duke Select -thru WellPath |
Employer Specific |
First Health |
PPO |
Great West |
POS, PPO |
Healthgram (formerly Primary Physician Care) |
PPO |
HUMANA National POS - Open Access -aka Kanawha Benefit |
POS, PPO |
Kaiser Permanente |
HMO, POS, PPO |
Magellan Behavioral Health |
Behavioral Health |
MedCost |
PPO |
MultiPlan, Inc |
PPO |
NC Health Choice |
|
PHCS |
PPO |
Provider Select, Inc. |
PPO |
SC State Health Plan |
|
Three Rivers Provider Network |
PPO |
Tyson Preferred Network for Tyson Foods |
PPO |
United HealthCare |
HMO, POS, PPO |
WellPath -also known as Coventry |
HMO, POS, PPO |
Workers compensation
Novant Health Medical Group urgent care and some orthopedic locations accept many workers compensation insurance carriers, and will bill your employer's carrier after treatment of your on-the-job injury.
Some workers compensation insurance carriers provider "designated" physician and hospital networks for the treatment of work-related injuries. Your Employer should let you know if these designated workers compensation networks pertain to you.
Government programs
Carrier |
Type of plan |
Carolina Access |
Government |
Carolina Access II |
Government |
Medicare -all States |
Government |
Railroad Medicare |
Government |
SC Medicaid |
Government |
Tricare Prime |
Government |
Tricare Reserve Select -TRS |
Government |
Tricare Standard -formerly Champus |
Government |
VA Medicaid |
Government |
Medicare replacement plans
Carrier |
Type of plan |
Aetna Medicare HMO/PPO |
Medicare HMO, PPO |
Aetna Medicare Open Plus |
Medicare PFFS |
Blue Medicare HMO Enhanced -North Carolina |
Medicare HMO, PPO |
Blue Medicare HMO Medical -North Carolina |
Medicare HMO, PPO |
Blue Medicare HMO Standard -North Carolina |
Medicare HMO, PPO |
Blue Medicare PPO Enhanced -North Carolina |
Medicare HMO, PPO |
Blue Medicare PPO Enhanced Freedom -North Carolina |
Medicare HMO, PPO |
Cigna Healthspring |
Medicare HMO |
Humana Medicare |
Medicare HMO, PPO, PFFS |
Today's Options |
Medicare PFFS |
Today's Options Value/Premier |
Medicare HMO, PPO |
UHC Medicare Solutions (formerly AARP Medicare Complete/Essential or EverCare) |
Medicare HMO, PPO |
Medicaid HMO plans
Some of our South Carolina practices accept the following Medicaid HMO plans; please contact the practice to confirm your plan is accepted.
Carrier |
Type of plan |
Absolute Total Care |
Medicaid HMO |
Advicare (formerly Palmetto Physician Care) |
Medicaid HMO |
Molina Healthcare (formerly South Carolina Solutions) |
Medicaid HMO |
Select Health - First Choice |
Medicaid HMO |