Care that is affordable for you

The Novant Health Michael Jordan Family Medical Clinic is open to everyone, regardless of ability to pay. Our clinic also accepts most major insurance plans, including Medicare and Medicaid, should you wish to use insurance.  If you are uninsured or your insurance policy makes your healthcare unaffordable, we would like to work with you to make sure you can still receive the care you need. If you have questions about our billing practices or whether we accept your insurance plan, please call our office.

Financial assistance program

We are pleased to be able to provide financial assistance to ensure cost does not prevent you from receiving the care you need. Ask our care team for details on how you can apply for assistance with your medical costs. When applying, please include the following additional information:

  • Proof of income
  • If employed: copies of your last two check stubs reflecting your take-home pay
  • If unemployed: proof of social security, disability, AFDC, unemployment, workers compensation or any other alternative incomes
  • Your last two complete bank statements (include all pages)
  • Your most current income tax return (include all pages)

Accepted insurance

The list below contains most, but not all, of the managed care organizations administering health plans accepted by Novant Health clinics. Please contact your health plan's administrator if you have questions about where you can receive care.

Note: Not ALL Novant Health Medical Group clinics or providers participate in all plans, even if listed below. Please verify provider participation in your health care benefit plan when you contact the clinic for an appointment.

Managed care plans

Carrier

Type of plan

Aetna
(excluding National Advantage Program)

HMO, POS, PPO

Aetna Behavioral Health
(Psychiatric Providers Only)

Behavioral Health

Anthem BCBS
(Virginia Practices Only)

HMO, POS, PPO

BCBS for NC Teachers and State Employees
(NC Practices Only)

 

BCBS for SC Teachers and State Employees
(SC Practices Only)

 

Beech Street
(Women's Care - Charlotte Locations Only)

PPO

Blue Choice of South Carolina
(SC Practices Only)

HMO

Blue Cross Blue Shield of North Carolina
(NC Practices Only)

HMO, POS, PPO

Blue Cross Blue Shield of South Carolina
(SC Practices Only)

POS, PPO

CareFirst BCBS
(Virginia Practices Only)

HMO, POS, PPO

Carolina Behavioral Health Alliance
(Psychiatric Providers Only)

Behavioral Health

Cigna Behavioral Health
(Psychiatric Providers Only)

Behavioral Health

CIGNA Healthcare

HMO, POS, PPO

Duke University Self Insured/Duke Select -thru WellPath
(Durham Internal Medicine Only)

Employer Specific

First Health

PPO

Great West

POS, PPO

Healthgram (formerly Primary Physician Care)

PPO

HUMANA National POS - Open Access -aka Kanawha Benefit
Solutions

POS, PPO

Kaiser Permanente
(NICS Prince William Only)

HMO, POS, PPO

Magellan Behavioral Health
(Psychiatric Providers Only)

Behavioral Health

MedCost

PPO

MultiPlan, Inc

PPO

NC Health Choice

 

PHCS

PPO

Provider Select, Inc.

PPO

SC State Health Plan
(SC Practices Only)

 

Three Rivers Provider Network

PPO

Tyson Preferred Network for Tyson Foods

PPO

United HealthCare

HMO, POS, PPO

WellPath -also known as Coventry

HMO, POS, PPO

Workers compensation

Novant Health Medical Group urgent care and some orthopedic locations accept many workers compensation insurance carriers, and will bill your employer's carrier after treatment of your on-the-job injury.

Some workers compensation insurance carriers provider "designated" physician and hospital networks for the treatment of work-related injuries. Your Employer should let you know if these designated workers compensation networks pertain to you.

Government programs

Carrier

Type of plan

Carolina Access

Government

Carolina Access II

Government

Medicare -all States

Government

Railroad Medicare

Government

SC Medicaid
(Greater Charlotte, South Carolina & Coastal Practices Only)

Government

Tricare Prime
(North Carolina & Virginia Clinics Only)

Government

Tricare Reserve Select -TRS

Government

Tricare Standard -formerly Champus

Government

VA Medicaid
(Greater Winston, Triangle & Virginia Practices Only)

Government

Medicare replacement plans

Carrier

Type of plan

Aetna Medicare HMO/PPO

Medicare HMO, PPO

Aetna Medicare Open Plus

Medicare PFFS

Blue Medicare HMO Enhanced -North Carolina
(NC Practices Only)

Medicare HMO, PPO

Blue Medicare HMO Medical -North Carolina
(NC Practices Only)

Medicare HMO, PPO

Blue Medicare HMO Standard -North Carolina
(NC Practices Only)

Medicare HMO, PPO

Blue Medicare PPO Enhanced -North Carolina
(NC Practices Only)

Medicare HMO, PPO

Blue Medicare PPO Enhanced Freedom -North Carolina
(NC Practices Only)

Medicare HMO, PPO

Cigna Healthspring

Medicare HMO

Humana Medicare

Medicare HMO, PPO, PFFS

Today's Options

Medicare PFFS

Today's Options Value/Premier

Medicare HMO, PPO

UHC Medicare Solutions (formerly AARP Medicare Complete/Essential or EverCare)

Medicare HMO, PPO

Medicaid HMO plans

Some of our South Carolina practices accept the following Medicaid HMO plans; please contact the practice to confirm your plan is accepted.

Carrier

Type of plan

Absolute Total Care

Medicaid HMO

Advicare (formerly Palmetto Physician Care)

Medicaid HMO

Molina Healthcare (formerly South Carolina Solutions)

Medicaid HMO

Select Health - First Choice

Medicaid HMO